- Bad Weather
- Lack of numbers
- A $20.00 administration fee will be kept if a cancellation
is made within 14 days of the tour departing.
- A refund will not be given at all if a cancellation
is made within 48 hours of tour departing.
- A transfer can be made up to 48 hours of the tour
without incurring a fee, there after you will incur
a $20.00 administration fee.
No Show Policy
Whale Shark tours are 'nature based' and rely on the appearance
of Whale Sharks. While every effort is made to locate
the Shark there will naturally be days in the season where
no whale shark will be sighted. This by no means is a
common occurrence as the high numbers of whale sharks
in the area and the use of a spotter plane to locate them
reduces the chance of not seeing a shark. We do, however,
strongly suggest when booking a whale shark tour you allow
a little extra time, just in case!